Terms of Service By Bluez Innovations LLC

Last Updated: March 18, 2025 

1. Acceptance of Terms 

These Terms of Service (“Terms”) govern your access to and use of the website, products, and services provided by Bluez Innovations LLC (“Bluez Innovations,” “Company,” “we,” “our,” or “us”). By accessing our website (including bluezinnovations.com and any related sites) or engaging our digital marketing, AI automation, SEO, and web development services (collectively, the “Services”), you agree to be bound by these Terms and all other policies referenced herein (such as our Privacy Policy and Cookie Policy). 

If you do not agree with any part of these Terms, you should not use our website or Services. We recommend that you read these Terms carefully. They constitute a binding agreement between you (the “User” or “Client”) and Bluez Innovations LLC. 

2. Changes to Terms 

Bluez Innovations may update or modify these Terms from time to time. If we make material changes, we will provide notice by updating the “Last Updated” date above and, if appropriate, by additional notice (such as a prominent statement on our website or an email notification). Your continued use of the website or Services after any such update constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for changes. 

3. Description of Services 

3.1 SMS Terms of Service

By opting into SMS communications through our website forms or other provided methods, you explicitly consent to receive SMS messages from Bluez Innovations LLC. Types of SMS messages you can expect include:

  • Account notifications
  • Appointment scheduling and reminders
  • Billing alerts and notifications
  • Marketing and promotional messages
  • Updates regarding service requests or consultations

Messaging frequency may vary based on your interaction and ongoing services with Bluez Innovations. Standard message and data rates from your carrier may apply.

To opt out of receiving SMS messages at any time, reply STOP to any SMS message sent by Bluez Innovations. For assistance, reply HELP or visit our website at https://bluezinnovations.com.

3.2 Our Services

Bluez Innovations LLC is a provider of professional digital solutions, which may include website development, ROI-focused SEO and content marketing, AI-powered business automation, and business setup & startup support, among other services. We strive to deliver high-quality results tailored to our clients’ needs, leveraging innovative technologies and expertise. 

Any new features or tools which are added to our website or Services will also be subject to these Terms unless stated otherwise. We reserve the right to modify or discontinue any aspect of our Services at any time, without liability to you. 

4. User Responsibilities and Acceptable Use 

By using our website or Services, you agree to the following: 

  • Provide Accurate Information: If you create an account, fill out a contact form, or enter into a service agreement with us, you must provide true, current, and complete information. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account. 
  • Compliance with Laws: You will use our website and Services in compliance with all applicable local, state, national, and international laws and regulations. You shall not use the Services for any unlawful or fraudulent activities. 
  • Prohibited Conduct: You will not:  
  • Attempt to gain unauthorized access to any part of our website or systems (e.g., hacking, password mining). 
  • Disrupt or interfere with the functionality or security of our website or Services (for example, by introducing viruses, malware, or harmful code). 
  • Use our website or content for any commercial purpose unrelated to the Services we offer, without our written consent. 
  • Engage in any activity that could overburden or impair the operation of our website (such as a denial-of-service attack or excessive usage scripts). 
  • Post, transmit, or send via contact forms any material that is defamatory, obscene, infringing, or otherwise objectionable or that violates any third party’s rights (since, for instance, if our site ever allows comments or user content). 
  • Respect Intellectual Property: You agree not to copy, reproduce, distribute, or create derivative works from our website content or the deliverables of our Services unless expressly permitted by us (see Section 6 on Intellectual Property). 
  • Client Cooperation: If you engage us for services, you may need to provide timely feedback, resources, or approvals during the project. You agree to cooperate in good faith, as delays in providing necessary materials or responses might impact our ability to deliver the Services on time. 

Failure to meet these responsibilities or any misuse of our website/Services may result in suspension or termination of your access (see Section 11 on Termination) and may also expose you to legal liability. 

5. Fees, Payment, and Refunds 

For paid Services (such as a website development project or ongoing marketing campaign), the fees, payment schedule, and specific terms will typically be outlined in a separate proposal, contract, or invoice. By agreeing to proceed with our Services and making payment, you agree to the pricing and payment terms presented to you. 

General terms regarding fees and refunds include: 

  • Payment Due Dates: Payments must be made by the dates indicated in your invoice or agreement (e.g., upfront payment before work begins, or milestone-based payments). Late payments may incur interest or service suspension, per the terms of your specific agreement. 
  • Taxes: All fees are exclusive of applicable taxes (such as sales, use, or value-added tax), unless stated otherwise. You are responsible for any taxes or duties associated with your purchases, other than taxes on our income. 
  • Refund Policy: Given the customized and time-intensive nature of our Services, refunds are generally not provided once work has begun. We dedicate significant resources as soon as a project starts. However, we do offer exceptions in limited scenarios—for example, early cancellations within a specified time frame. Please refer to our Refund & Cancellation Policy for detailed terms on when a refund may be issued or how cancellations are handled. By purchasing our Services, you acknowledge and agree to the terms of that policy. 
  • Third-Party Costs: If your project involves third-party products or subscriptions (for example, purchasing a domain name, hosting plan, or premium software plugin), those costs might be passed through to you. We will either have you pay those providers directly or include them in our invoice. Note that such third-party fees are typically non-refundable once paid to the provider. 

If you have any questions or disputes regarding billing, please contact us promptly so we can work towards a resolution. 

6. Intellectual Property Rights 

6.1 Our Content: All content on the Bluez Innovations website – including text, graphics, logos, icons, images, audio clips, videos, software, and overall design – is the property of Bluez Innovations LLC or our content suppliers and is protected by copyright, trademark, and other intellectual property laws. The compilation of all content on the site is our exclusive property. You may not use any trademarks, logos, or service marks displayed on the site without our prior written permission. 

You are authorized to view, print, or download copies of content from our website for your personal, non-commercial use, provided you do not modify the content and you retain all copyright or proprietary notices. Any other use (such as republication, sale, or distribution) requires our express written consent. 

6.2 Your Content and Feedback: If you submit any content to us, such as feedback, testimonials, or suggestions, you grant Bluez Innovations a non-exclusive, worldwide, royalty-free license to use, reproduce, and publish that content for the purpose of operating and promoting our Services. For example, if you provide a testimonial, we may display it on our site (with your permission). You represent that you have the rights to grant such a license for any content you submit. 

6.3 Client Project Materials: In the course of providing Services, we may deliver custom work products (e.g., a developed website, written content, marketing plans). Ownership of these deliverables will be governed by the specific contract or agreement for that project. Generally, upon full payment, clients receive rights to use the deliverables for their intended purpose. Bluez Innovations retains the right to reuse underlying knowledge, experience, and generic skills (and any pre-existing tools or code) in other projects, and we may showcase non-confidential deliverables in our portfolio or case studies (unless you request otherwise). 

7. Third-Party Services and Links 

Our website and Services may include links to third-party websites or integrate third-party services and tools. Examples include: 

  • Links to articles or resources on other websites, 
  • Affiliate links to recommended products or services (see our Affiliate Disclosure for details on our affiliate relationships), 
  • Embedded content like videos or social media widgets, 
  • Integration of third-party platforms in our service delivery (e.g., using Zapier for automations or Google Analytics for tracking). 

7.1 Third-Party Websites: If you follow links to external websites, those sites are governed by their own terms and privacy policies, not ours. Bluez Innovations does not have control over, and assumes no responsibility for, the content, privacy practices, or activities of any third-party sites. Your interactions with those websites are solely between you and the third party. 

7.2 Third-Party Tools/Integrations: In providing our Services, we might utilize third-party tools or software. We strive to choose reliable, secure providers, but we are not liable for any issues caused by those third parties. For example, if a third-party service experiences downtime or a data breach, we will work to mitigate any impact on you, but the third party may bear responsibility as per their terms. 

7.3 Affiliate Links and Endorsements: We may earn commissions through affiliate links on our site. This does not cost you anything extra, and we only affiliate with products or services we trust. That said, an affiliate relationship might be considered a material connection. Please review our Affiliate Disclosure policy for transparency on how we handle these links. Importantly, an affiliate link does not mean we are endorsing a product as suitable for you without question; you should always evaluate whether any product or service meets your needs. 

By using our site or Services, you acknowledge that Bluez Innovations is not responsible for third-party offerings and that you use them at your own risk. 

8. Disclaimer of Warranties 

Bluez Innovations strives to provide excellent Services and maintain our website reliably. However, we need to provide the following legally binding disclaimers: 

8.1 “As Is” Basis: All Services, information, and content provided by Bluez Innovations are provided on an “as is” and “as available” basis, without any warranties of any kind, express or implied. This means we do not guarantee that the Services will be uninterrupted, error-free, or will meet your specific requirements. 

8.2 No Guarantee of Results: We make no warranty or guarantee regarding the results that may be obtained from the use of our Services. For example, while we employ SEO best practices and AI-powered strategies, we do not guarantee specific search engine rankings, traffic amounts, or business outcomes. Any examples of success (like case studies) are illustrative and not a promise for all clients. 

8.3 Implied Warranties: To the fullest extent permitted by law, we disclaim all implied warranties or conditions, such as implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. 

8.4 Technology and AI Disclaimer: You acknowledge that complex technology-based services (including those involving AI and automation) can be unpredictable. Any AI-powered automation solutions we provide are subject to the limitations explained in our AI & Automation Disclaimer. For instance, AI tools may require human oversight and may occasionally produce errors or inaccurate suggestions. We strive to minimize these issues but cannot warrant that AI outputs will be perfect or suitable for every context. 

8.5 No Legal or Professional Advice: Any business or marketing advice we provide on our blog or during consultations is given in good faith based on our experience. However, it should not be considered legal, financial, or professional advice tailored to your situation. Always consult appropriate professionals or do your own research when making decisions based on insights from our content. 

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above disclaimers may not fully apply to you. In such cases, our warranties are limited to the minimum extent permitted by applicable law. 

9. Limitation of Liability 

To the maximum extent permitted by law, Bluez Innovations LLC (including its owners, employees, and affiliates) shall not be liable for any indirect, incidental, special, consequential, or exemplary damages that result from your use of (or inability to use) our website or Services. This includes, for example, damages for loss of profits, goodwill, data, or other intangible losses, even if we have been advised of the possibility of such damages. 

In particular, we are not liable for: 

  • Errors or Inaccuracies: Any errors or omissions in content, or any actions taken in reliance on our website information. 
  • Service Interruptions: Any unauthorized access to or use of our servers and/or any interruption or cessation of transmission to or from our website. 
  • Third-Party Conduct: Any bugs, viruses, or the like that may be transmitted to or through our site by any third party, and any third-party content or conduct. 
  • Client Implementations: Results or consequences of any marketing or automation implementations we provide. You assume all responsibility for decisions you make based on our Services, including any necessary diligence or testing before fully implementing changes in your business. 

Our total liability, if any, arising out of or related to your use of our website or services will never exceed the amount you’ve paid us for the specific service or $100, whichever is less, except as otherwise required by applicable law.

Nothing in these Terms limits or excludes liability for gross negligence, willful misconduct, or any other liability that cannot be excluded by law. Your statutory rights as a consumer (if applicable) are not affected. 

10. Indemnification 

You agree to indemnify, defend, and hold harmless Bluez Innovations LLC and its employees, agents, partners, and affiliates from and against any and all third-party claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees and costs) arising out of or in any way connected with: 

  • Your use (or misuse) of the website or Services, 
  • Your violation of these Terms or of any law or the rights of any third party, 
  • Any content or data you provide to us (for example, if you supplied content that infringes someone’s copyright or privacy).

We reserve the right to handle our legal defense however we see fit, including choosing our counsel, and you agree to cooperate in defending against any claim. 

11. Termination 

11.1 By You: You may stop using our website at any time. If you have an account or subscription with us, you may need to take additional steps to terminate those (such as notifying us in writing or following an account cancellation procedure in a client agreement). 

11.2 By Bluez Innovations: We reserve the right to suspend or terminate your access to our website or Services at our discretion, with or without notice, if we believe that you have violated these Terms or are otherwise using our Services in a way that could cause harm to us or others. For example, if you are found to be engaged in fraudulent or illegal activities, or if you repeatedly violate our acceptable use rules, your access may be revoked. 

In addition, if you have a separate service agreement with us, that agreement may terminate or be terminated according to its own terms (for instance, after a project is completed, or if one party ends the contract early under specified conditions). 

Even after termination, sections of these Terms that by their nature should survive will remain in effect. These include, for example, Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, and Governing Law. 

12. Governing Law and Jurisdiction 

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Texas, USA, without regard to its conflict of law principles. The United States federal laws and the laws of the State of Texas will apply in the event federal or state law applies. 

You agree that any dispute arising from or relating to these Terms or your use of the website/Services that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the state and federal courts located in Harris County, Texas. You and Bluez Innovations consent to the venue and personal jurisdiction of such courts. (If you are accessing the website from a jurisdiction where this choice of law or forum provision is not enforceable, then local legal requirements may apply to the extent they are mandatory.) 

13. Miscellaneous 

13.1 Entire Agreement: These Terms, together with our Privacy Policy and any other policies or legal notices published by us on the website, constitute the entire agreement between you and Bluez Innovations regarding your use of our website and Services. They supersede any prior agreements or communications (whether oral or written) between you and us regarding the subject matter herein, except for any specific service contract you might enter into (which would coexist with these general Terms). 

13.2 Severability: If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible and the remainder of the Terms will remain in full force and effect. 

13.3 No Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Bluez Innovations. 

13.4 Assignment: You may not assign or transfer your rights or obligations under these Terms to anyone else without our prior written consent. We may assign our rights and obligations to a third party in connection with a merger, acquisition, sale of assets, or by operation of law or otherwise. 

13.5 Force Majeure: Bluez Innovations will not be liable for any failure or delay in performance of our obligations (except payment obligations) if such failure or delay is due to causes beyond our reasonable control, such as natural disasters, acts of government, war, civil disturbance, technical failures, or Internet outages. 

14. Contact Information 

If you have any questions about these Terms or need to reach us for any reason, please contact us: 

We appreciate your interest in Bluez Innovations. By using our website and Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.